Terms and Conditions of Use
Last Updated: 28.05.2025
1. Introduction
1.1. These Terms and Conditions (“Terms”) govern your access to and use of the Tea Spins Casino website located at teaspinscasino.uk (“the Website”, “we”, “us”, “our”).
1.2. By registering an account or using any service on the Website, you confirm that you have read, understood, and accepted these Terms, our Privacy Policy, Responsible Gambling Policy, and any other applicable policies.
1.3. If you do not agree with any part of these Terms, you must not use the Website or its services.
2. Definitions
- Player/User/You: Any individual who registers or interacts with the Website.
- Account: Your personal profile created on the Website to access gaming services.
- Games: All gambling products offered on the Website, including slots, table games, live casino, and other interactive entertainment.
- Operator: The legal entity responsible for the operation and management of Tea Spins Casino.
- Bonus: Any promotional offer such as free spins, bonus credits, or other rewards.
3. Eligibility
3.1. You must be at least 18 years old or meet the minimum legal gambling age in the United Kingdom, whichever is higher.
3.2. It is your responsibility to ensure that participation in online gambling is lawful in your jurisdiction.
3.3. Employees of the Operator, their immediate family members, and affiliates are prohibited from registering or playing.
4. Account Registration
4.1. One account per person, household, device, or IP address is permitted.
4.2. You must provide accurate, complete, and current information during registration, including full name, date of birth, address, email, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login details and account security.
4.4. We may require identity verification at any time, requesting documents such as passports, utility bills, or payment confirmations.
4.5. Providing false information may lead to suspension or closure of your account and forfeiture of winnings.
5. Account Management
5.1. You are responsible for all activity conducted through your account.
5.2. Keep your account information up to date at all times.
5.3. You may request account closure at any time by contacting Customer Support.
5.4. We reserve the right to suspend, restrict, or terminate accounts for suspected fraud, abuse, or breaches of these Terms.
5.5. If you lose your password, use the recovery options or contact Support for assistance.
6. Deposits
6.1. Deposits must be made using payment methods registered in your name.
6.2. Minimum and maximum deposit limits apply as detailed in the Banking section.
6.3. We do not charge fees for deposits, though third-party payment providers may.
6.4. We do not offer credit or loan services.
6.5. Deposits are solely for gaming purposes; suspicious transactions may result in account holds or investigations.
7. Withdrawals
7.1. Withdrawals should be processed using the same method as deposits where possible.
7.2. Withdrawal limits apply; please consult the Banking section for details.
7.3. Verification checks, including identity confirmation, are required before processing withdrawals.
7.4. We strive to process withdrawals promptly but are not liable for delays caused by payment providers.
7.5. To withdraw your full balance and close your account, please notify Customer Support.
8. Inactive Accounts
8.1. Accounts with no login activity for six months will be deemed inactive.
8.2. A monthly inactivity fee may be deducted from any remaining balance after prior notification.
8.3. Accounts with zero balance may be closed after prolonged inactivity.
8.4. Dormant accounts can be reactivated upon request by contacting Support.
9. Responsible Gambling
9.1. Tea Spins Casino supports responsible gambling and offers tools such as deposit limits, loss limits, session time reminders, and self-exclusion.
9.2. If you feel your gambling is becoming problematic, please use these tools or contact our support team for assistance.
9.3. More information and resources are available on our Responsible Gambling page and through organisations such as GamCare.
10. Prohibited Conduct
10.1. The following activities are strictly prohibited:
- Fraud, money laundering, or any illegal financial activity
- Use of automated software (bots) or cheating devices
- Manipulating game outcomes or system abuse
- Registering multiple accounts
- Using VPNs or proxies to circumvent geographic restrictions
- Sharing accounts or allowing third-party use
10.2. Violation of these rules may result in account suspension, termination, and forfeiture of winnings.
11. Promotions and Bonuses
11.1. All bonuses and promotions are subject to specific terms and wagering requirements as detailed on the Promotions page.
11.2. Abuse or manipulation of bonuses, including multi-accounting or collusion, is prohibited.
11.3. We reserve the right to revoke bonuses and void winnings if abuse or technical exploitation is detected.
11.4. Bonuses may expire and be restricted to certain games.
12. Fairness and Game Integrity
12.1. All games operate on certified software licensed by the UK Gambling Commission and utilise Random Number Generators (RNGs) to ensure fairness.
12.2. We reserve the right to void bets or winnings in cases of technical errors or breaches of these Terms.
13. Limitation of Liability
13.1. We are not liable for any losses, damages, or inconvenience arising from Website downtime, errors, or system failures.
13.2. You play at your own risk; our maximum liability is limited to the value of your last deposit.
13.3. We disclaim responsibility for third-party sites linked from our Website.
14. Privacy and Data Protection
14.1. Personal data is processed in accordance with our Privacy Policy and applicable UK data protection laws.
14.2. We employ industry-standard security measures to protect your information.
14.3. For full details, please review our Privacy Policy.
15. Intellectual Property
15.1. All content, trademarks, logos, and materials on this Website are owned by Tea Spins Casino or its licensors.
15.2. You may not reproduce, distribute, or modify any Website content without prior written consent.
16. Dispute Resolution
16.1. For any complaints, please contact our Customer Support team first.
16.2. We endeavour to resolve disputes fairly and promptly.
16.3. If unresolved, disputes may be escalated to an Alternative Dispute Resolution (ADR) provider or the UK Gambling Commission.
16.4. All complaints must be submitted in writing.
17. Amendments to Terms
17.1. We reserve the right to update or modify these Terms at any time.
17.2. Significant changes will be communicated via the Website or email.
17.3. Continued use of the Website following changes constitutes acceptance of the updated Terms.
17.4. You are encouraged to review these Terms regularly.
18. Contact Information
For questions or assistance regarding these Terms or your account, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and playing at Tea Spins Casino, you confirm that you have read, understood, and agreed to these Terms and Conditions.
For information on responsible gambling and support, visit the UK Gambling Commission and BeGambleAware.
