Responsible Gaming at Tea Spins Casino
At Tea Spins Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. We understand that whilst gambling can be an entertaining pastime, it can sometimes become problematic. Our responsibility extends beyond offering exciting games—we are dedicated to promoting responsible gambling practices and ensuring our players maintain control over their gaming activities.
Our Responsible Gaming Tools
We provide comprehensive player protection tools to help you manage your gambling activity:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account. These limits help you control your spending and stick to your budget.
- Loss Limits: Establish maximum amounts you're willing to lose over specific time periods to prevent excessive losses.
- Wager Limits: Control how much you can stake on individual bets or across gaming sessions.
- Session Time Limits: Set predetermined time limits for your gaming sessions with automatic reminders when your time is up.
- Reality Checks: Receive regular pop-up reminders showing how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily exclude yourself from your account for periods ranging from 24 hours to 6 months, or request permanent closure.
- Account Closure: Permanently close your account if you decide to stop gambling entirely.
Recognising Problem Gambling
Gambling should always remain enjoyable and within your means. You may be developing a gambling problem if you:
- Gamble to recover previous losses or view gambling as a way to make money
- Borrow money or use credit to fund your gambling
- Spend more time or money gambling than you originally intended
- Neglect work, family responsibilities, or social commitments to gamble
- Experience arguments with family or friends about your gambling habits
- Use money intended for essential expenses like rent, bills, or groceries
- Find yourself constantly thinking about gambling or your next bet
- Feel anxious, depressed, or guilty about your gambling
- Lie about your gambling activities or losses
If you recognise any of these warning signs, it's important to take action immediately and seek appropriate support.
Best Practices for Safe Gambling
Follow these guidelines to maintain control over your gambling:
- Set a budget before you start playing and never exceed it
- Treat gambling as entertainment, not as a way to make money
- Never gamble with borrowed money or funds needed for essential expenses
- Take regular breaks and set time limits for your gaming sessions
- Balance gambling with other hobbies and social activities
- Avoid gambling when you're feeling stressed, upset, or under the influence of alcohol or drugs
- Keep track of how much time and money you spend gambling
- Never chase your losses—accept that losing is part of gambling
Self-Assessment and Getting Help
If you're concerned about your gambling habits, we encourage you to take our self-assessment questionnaire or seek professional advice. Our Responsible Gaming Team is available to provide confidential support and guidance. Contact us at [email protected] or through our Live Chat service.
Account Closure and Self-Exclusion
We offer flexible exclusion options:
- Temporary Self-Exclusion: Exclude yourself for periods from 24 hours up to 6 months
- Permanent Exclusion: Request permanent account closure through our Customer Support team
- Fund Withdrawal: Withdraw any remaining balance before account closure
- Cooling-off Period: All self-exclusion requests include a mandatory cooling-off period before reactivation can be considered
Protecting Minors
We strictly prohibit underage gambling and have robust age verification procedures:
- No person under 18 years of age may register or gamble on our site
- Use parental control software to prevent minors from accessing gambling websites
- Keep your login credentials and payment information secure and away from children
- Never leave your device logged in and unattended
- Avoid saving passwords on shared devices
External Support Resources
Professional help is available from these organisations:
- BeGambleAware - Free, confidential advice and support
- UK Gambling Commission - Official regulatory body
- Gamblers Anonymous - Peer support groups
- GamCare - Professional counselling and support services
- National Problem Gambling Clinic - Specialist NHS treatment
You can also download blocking software such as GamBan or Bet Blocker to restrict access to gambling websites across all your devices.
Contact Us
For any questions about responsible gaming or to access our support tools, please contact our dedicated Responsible Gaming Team at [email protected] or speak with our Customer Support team via Live Chat.
Remember: Gambling should be fun, not a financial solution. Play responsibly, stay in control, and don't hesitate to seek help if you need it.
